 "Denise has worked with us over a number of years to deliver a range of courses both as a colleague and external consultant. Her work has included: Management Development Programmes, Effective Presentations Skills, Assertiveness, Stress Management, Introduction to Counselling Skills, Quality Customer Service, Personal Safety and Lone Working to name but a few. The feedback we receive is always good and the example comments below reflect some of that feedback." "Denise is calm, organised and very accepting. Just what is needed." "The course gave lots of information that is valuable to quality customer service." "Denise's approach is very understandable and friendly." "Extremely useful." "Very well designed." "Denise offers us a professional service and her objectivity allows us to use her as a critical friend and advisor." Sarah Treneer, Training & Development Manager, Chief Executive's Department, Dudley Metropolitan Borough Council. |
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